What Our FAQ Covers and How to Use It
This page covers the account questions we get asked most — from how to add funds using bKash or Nagad, to what happens when a Rocket transfer is pending, to how we verify your account before a withdrawal goes through. Each answer reflects how the platform actually works, not a generic template. If you send a deposit via bKash, you open the
bKash app, send to the account number shown in your wallet screen, confirm with your PIN, and the balance appears in your jlile account once the transfer clears. Nagad and Rocket follow the same flow with their respective apps. For account access, we use an OTP sent to your registered mobile number — enter it on the login screen and you're in.
Players in Dhaka and across Bangladesh reach the lobby the same way: mobile browser or the app, same account, same wallet balance. If something isn't covered here, our support team is reachable via live chat and email.
- bKash
- Nagad
- Rocket
- OTP Login
- Live Chat Support